Watford Electronics

Have you ever bought anything from Watford Electronics?
Did it arrive on time? Did it work? Did you complain? Did you think you were hitting your head against a brick wall? If your answer is yes… then you’re not alone.

Watford Electronics own Savastore.com. They sell computer related equipments and other electronic items. Although they seem to be cheaper than elsewhere, you should think twice before you buy anything from them!..

Why?

Here are ten reasons for not shopping at Watford Electronics:

1, They blatantly lie, or are economical with the truth, when it comes to advertising their products
2, They mislead you about the availability of their products. They might say or indicate that an the item is available within a couple of days, yet it arrives a month later
3, They sell products that are dangerous and can cause fire
4, Their sales staff is not knowledgeable about the products they sell
5, They knowingly publish wrong telephone numbers for their supervisors and managers
6, It’s almost impossible to get through to customer services on the phone
7, Even if you do - no one can help, they tell you to email the supervisor
8, You email them - they might not even email you back
9, You might get blamed for the faulty or damaged goods they sent
10,You may not get a refund

So consider the above before you take out your credit card.

You can read some Watford Electronics Nightmares or  Watford Electronics Reviews, or go to this forum where many people have shared their bad experiences.

I bought an Aries Precision 1101 Notebook from Savastore. This is my story…(click on the underlined words to read it).

What is yours????

If you had the misfortune of shopping at their online store Savastore.com, and you want to stop them getting away with misleading people and providing an unacceptable customer service, you are reading the right page.

Firstly, share your experience with us by adding a comment below.  This is a blog and it’s going to be picked up much faster than normal web pages by the Search Engines, so we can warn more people more quickly about them!

Secondly, for the same reason, open a free blog here. Blog your frustration out there too.

Thirdly, if they refuse to give you a refund you can try to claim your money back through Money Claim Online - this is an internet based government funded service that seems to work for getting  money back from Watford Electronics.

Update (20 June 2006)

Recently we have received an email from Mr Hills, the Customer Service Manager, requesting this post be removed because it’s “untrue” and “harmful” to their business. You can read our correspondence with him regarding this issue here. This post was true at the time it was published. If their customer service has improved since last year please defend Watford Electonics below. If it hasn’t, please let us know your comments!

Isn’t it amazing how they care about potentially harmful comments and blogs, yet they don’t seem to give a damn about their customers? If Watford Electronics spent more time on their customers’ problems in the first place, they would not have to turn to blogs and forums to shout out their frustration and disappointment. Wouldn’t that be a better use of energy rather than threatening those who dare to publish their criticism with law suits?